Terms of Service - izmirclinic.com

These Terms of Use ("Terms") contain important information about your rights and obligations while using our website izmirclinic.com (the "Website"). Please carefully read these Terms before using the Website. If you do not agree with these Terms, kindly refrain from using the Website. The terms "izmirclinic.com" and "we" refer to the services provided by IZMIR CLINIC.

Entire Agreement

In summary: By accessing izmirclinic.com, you agree to adhere to these Terms, along with all applicable laws and regulations.

These Terms, along with the Clinic Ranking Policy, Review & Comment Policy, and our Privacy Notice, collectively form a legally binding agreement between users (patients, attendants, and visitors) and IZMIR CLINIC, governing your use of the Website.

By utilizing the Website, you confirm that:

  • You have read and understood these Terms and agree to comply with them entirely.
  • You possess the legal capacity, and your country\'s legislation permits you to use the Website.
  • You adhere to all applicable laws, regulations, and third-party rights.
  • If you disagree with these Terms, kindly refrain from using the Website.

Services

In summary: izmirclinic.com serves as a platform connecting patients with medical centers, facilitating information about medical services and clinics.

Our Services

The Website acts as a portal providing users with information about medical services and affiliated clinics ("clinics" or "medical centers").

On the website, users can:

  • Access information about medical centers, doctors, and the services they offer.
  • Consult with our coordinator regarding clinics, doctors, and services.
  • Seek assistance in choosing the optimal medical solution.
  • Receive an individualized treatment program from our partner clinics.
  • Schedule a visit to the medical center of their choice.
  • Request a "Second opinion."

It's crucial to note that izmirclinic.com does not assign users to a specific clinic or doctor but presents a list based on their preferences. izmirclinic.com aims to assist users in finding the best option based on language, country, medical requirements, financial preferences, and other factors. Additionally, izmirclinic.com provides ongoing support during interactions with the Website, offered by certified medical specialists.

Deposit Payment Terms

In summary: Users are not required to pay a deposit for medical center appointments.

Unlike some platforms, izmirclinic.com does not require users to pay a deposit to confirm medical center appointments.

Second Opinion

In summary: Clinics can provide a "Second opinion" service at the user\'s request, with certain limitations outlined.

The "Second opinion" service entails an assessment of the patient\'s health status, including a medical history analysis, diagnosis, and treatment plan, provided by clinic representatives. Users must acknowledge that:

  • The diagnosis is limited and conditional.
  • The Second opinion does not replace a physical examination or in-person doctor visit.
  • The doctor may lack comprehensive information without a personal examination.

Medical materials from a third party can be submitted under specific circumstances, with izmirclinic.com creating a medical record and facilitating communication with selected doctors.

Clinics’ Selection

In summary: Criteria for selecting clinics are outlined, emphasizing qualifications, level, material and technical base, responsiveness, service level for foreign patients, and patient opinions.

During the selection of clinics, criteria include:

  • Doctor qualifications, including education, training, licenses, and memberships in professional associations.
  • Clinic level, considering compliance with international treatment protocols and accreditation from reputable organizations.
  • Material and technical base, focusing on equipment, laboratories, materials, innovative treatments, and clinical studies.
  • Speed of response to patient requests.
  • Service level for foreign patients, encompassing medical coordinator availability, translation services, transfer, accommodation, and visa assistance.
  • Patient opinions about treatment on the clinic\'s website and third-party review sites.

Information on the Website

In summary: The Website aims to provide objective information, although accuracy cannot be guaranteed. Users are responsible for complying with applicable laws.

The goal is to offer objective information and aid users in finding optimal solutions to medical issues. Information on the Website is sourced directly from medical centers or reliable open sources, aiming for accuracy. However, users must acknowledge their responsibility for complying with applicable laws and be aware that certain treatments or pharmaceuticals on the Website may be prohibited in specific countries.

Account

In summary: Users can create an account for enhanced communication with clinics and izmirclinic.com. Users are responsible for account use and confidentiality.

To access the Websites full functionality, users must register a personal account ("Account"). The Account enables users to:

  • Provide and correct personal data.
  • Submit and correct medical records.
  • Send requests to clinics or doctors.
  • Choose a treatment program.
  • Make reviews and comments.

Users are limited to one Account, and account login information must be kept confidential. Users are responsible for maintaining the confidentiality of their account login information and all activities performed using their Account.

If users become aware or have reason to suspect that someone has gained unauthorized access to their Account, they must notify izmirclinic.com immediately.

To delete the Account and associated data, users can use the appropriate functionality on the Account or send a request via email to support@izmirclinic.com.

Content

In summary: izmirclinic.com owns the Website and its content. Users are granted certain rights to use the Website and content for personal purposes, and commercial use requires special permission.

All materials on the Website, including text, graphics, information, images, icons, photos, videos, sounds, music, computer code, trademarks, logos, and any other materials and intellectual property rights to such materials (collectively referred to as "Content"), are owned by izmirclinic.com and/or used with the permission of the respective copyright holder.

The Content is copyrighted under applicable law and international intellectual property law, which users shall comply with. Users can use the Content only with the permission of its author or copyright holder, except as otherwise provided by these Terms and applicable law.

Content Use

In summary: Users can use the Content for personal, non-commercial purposes without prior permission.

During the Content use, a hyperlink within the first paragraph to the original article’s page indicating the izmirclinic.com brand and the author of the material, if such information is indicated, is a compulsory condition.

Personal Use: Users may use the Content for personal, non-commercial purposes without prior permission. izmirclinic.com grants users a limited, non-exclusive, non-sublicensable, revocable, non-transferable license, without territorial restrictions within these Terms’ validity, to access and view any Content on the Website, and share the Content by posting on social networks or copying a link to the Website page.

Commercial Use: The use of the Content for profit or public or government activities is considered commercial use. To do this, users need to obtain special permission and, if applicable, pay a fee. To obtain permission to use the Content for commercial purposes, users can contact izmirclinic.com at marketing@izmirclinic.com.

Third-party Sites and Services

In summary: Users are responsible for complying with other terms of service when using third-party websites and services.

Some of the Website’s functions, such as displaying the clinic’s location on a map, are provided by third-party websites and services that izmirclinic.com does not control. In addition, to communicate with clinic representatives, users may go to third-party messengers. The use of third-party websites and services is regulated by different terms of service and privacy notices.

izmirclinic.com is not responsible for:

  • Content and functionality of such websites and services.
  • Personal data processed by such websites and services.
  • Loss, damage, or financial obligations that arise from users use of a third-party website or service.

Disclaimer of Warranties

In summary: The Website operates on an "as is" basis, and izmirclinic.com makes no guarantees regarding the Website and Content.

The Website operates on an "as is" basis. izmirclinic.com makes no guarantees or promises regarding the Website and the information provided, other than as expressly stated in these Terms.

izmirclinic.com makes no guarantees or promises that:

  • The Website does not contain viruses and functions smoothly and error-free.
  • The Content is accurate, reliable, adequate, and helpful.
  • The Website and the Content have commercial suitability, suitability for a specific purpose, and do not breach the intellectual property rights of third parties or other rights.

Limitation of Liability

In summary: izmirclinic.com is not responsible for damage or loss arising from users use or inability to use the Website. However, izmirclinic.com always tries to help users in case of difficulties.

izmirclinic.com is not responsible if any content on the Website is inaccurate, unreliable, or incomplete, for typos or errors in the text, and the consequences of users use of the Content or the application of the information received.

izmirclinic.com cannot influence the treatment or guarantee the correctness of the medical recommendations provided via the Website. Therefore, izmirclinic.com is not responsible for such treatment or recommendations’ consequences, even if they are provided by izmirclinic.com coordinators or clinics presented on the Website.

izmirclinic.com, its founders, partners, employees, contractors, and agents are not liable for any kind of damages, lost profits, data loss, or damage to reputation associated with the use or inability to use the Website and information received from izmirclinic.com, or arising from errors, omissions, and outages, defects, viruses. This provision applies even if izmirclinic.com has been informed about the possibility of such damages.

The above disclaimer of warranties and limitation of liability apply to the maximum extent permitted by law.

Indemnification

In summary: Users are responsible for their use of the Website, and izmirclinic.com will not be involved in disputes with third parties.

To the maximum extent permitted by applicable law, users agree to indemnify, reimburse, and protect izmirclinic.com, its partners, contractors, and agents from claims, liability, damage, loss, and costs incurred as a result of:

  • Users breach of these Terms.
  • Users use (particularly inappropriate) of the Website or Content.
  • Users breach of laws or third parties’ rights.

Applicable Law and Jurisdiction

In summary: The agreement is governed by the laws of the Republic of Türkiye. Disputes should be settled amicably, but if not possible, they shall be settled in a court of the Republic of Türkiye.

These Terms shall be governed by and interpreted due to the laws of the Republic of Türkiye.

If any material or the use of the Website by users does not comply with the laws of their country, the Website is not intended for them, and izmirclinic.com asks them not to use it. It is users responsibility to ensure that they know and comply with the laws of their jurisdiction.

Users agree that any disputes, conflicts, claims, or disagreements arising directly or indirectly in connection with the Website or these Terms should be settled by friendly negotiations directly with the izmirclinic.com team.

If consensus is impossible through negotiations, the dispute shall be settled exclusively in a court of the Republic of Türkiye under the applicable laws of the Republic of Türkiye.

Users shall make all claims within one (1) year from the date of their origin unless a longer period is required by applicable law.

Electronic Communications

By using the Website and providing contact information, users understand and agree that izmirclinic.com may send electronic communications regarding:

  • Users use of the Website.
  • Website or these Terms updates.
  • Promotional offers, news, and other updates.

Users can refuse to receive marketing emails by following the instructions in the corresponding notices.

Other Terms

izmirclinic.com is entitled to check if users comply with the Terms during Website use. In case of violations, izmirclinic.com may revoke or suspend users access to the Website.

If any of these Terms provisions are found to be illegal, invalid, or unenforceable, the remaining provisions will remain in effect and enforceable.

izmirclinic.com reserves the right to change these Terms. If a material change may affect users use of the Website or their rights as users, izmirclinic.com will notify users within reasonable terms before the effective date by posting a message on the Website or sending an email.

The printed version of the Terms is admissible evidence in court or administrative proceedings that arose based on or in connection with Website use, to the same extent and under the same conditions as other documents and records created and stored in hard copy.

Questions and Contact Information

If users have any questions or comments about these Terms or the Website, they can contact izmirclinic.com by:

Email: support@izmirclinic.com

Address: Güzeloba, Egda Plaza, Rauf Denktaş Cd 56/102, 07230 Muratpaşa/Antalya

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